THE FINE PRINT

OUR PRIVACY POLICY

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This Privacy Policy is for the Create Careers Pty Ltd website, http://www.createcareers.com.au.

Your privacy and security is very important to us and we are committed to ensuring that we manage personal information in accordance with Australian Privacy Principles under the Privacy Act 1988 (Cth).

If you have any questions in regards to this privacy policy please contact us.

TYPES OF PERSONAL INFORMATION WE COLLECT & HOW WE COLLECT IT

Create Careers Pty Ltd collects and holds information that is necessary for us to perform our recruitment consulting services. The types of personal information and how collect it depends on if you are talent looking for work, a client, referral or referee.

For talent looking for work: such information can include your name, contact details, skills, accreditation(s), employment objectives, salary expectations, other documentation you provide in the form of a CV and folio, technical or assessment tasks, performance reviews, references and sensitive information (such as medical history or criminal background checks if relevant) if you are considered for an employment position.

The use of this personal information we collect and hold is for client relationship management, to perform our recruitment services and to ensure tailored direct marketing services.

Your personal information will collected when you subscribe to our services, complete our registration forms, submit your application via a third party job board site, liaise via the phone, face-to-face, email or social media and provide any other documentation.

Further documentation may be required to perform our recruitment services. we may request copies of your passport, driver’s license, visa documentation, citizen certification, tax file number, relevant bank and superannuation details necessary to facilitate the payment of wages (if you have been placed in a position via Create Careers Pty Ltd).

For clients: the type of information we collect and hold includes the hiring managers contact details; names, position, phone numbers and email addresses. We also collect organisational details such as services provided, technologies used, organisational structures, recruiting requirements and other documentation you provide.

The use of this personal information we collect and hold is for client relationship management, to perform our recruitment services and to ensure tailored direct marketing services. Personal information about you may be collected when you provide it to us for business related purposes. Your personal information will be collected when you subscribe to our services, complete our registration forms, liaise via the phone, face-to-face, email, social media and also via any other documentation you provide.

For Referrals and Referees: the type of information that we collect and hold is your contact details; name, position, phone numbers, organisation employed and email address.

Referrals: If you have been referred to us it is because you are deemed to be suitable talent for an opening or upcoming vacancy or a potential client for Create Careers Pty Ltd.

Referees are provided by talent looking for work and the information collated is used to determine suitability for position(s) and is a necessary process for Create Careers to perform their recruitment consulting services on behalf of their client. Such information includes confirmation of talent looking for work’s current or previous employment, work performance appraisals and reviews, skill-setS, interpersonal skills and reason(s) for leaving role(s).

Please note that we also welcome phone conversations if for whatever reason there are reservations about corresponding via the Internet.

For all the above, when we collect your personal information, we check that it is current, complete, relevant and accurate via the use of third parties or publicly available sources such as social media sites, directories and the Internet. The same applies when we are updating our record systems. Please note that when we collect personal information from third parties or publicly available sources we will manage the information in accordance with this privacy policy and the Australian Privacy Principles.

HOW WE HOLD YOUR PERSONAL INFORMATION

We record and hold your personal information in a combination of secure databases and paper-based files in secure premises. Our databases are secure and restricted only to staff via the use of individual log-in credentials. Whilst paper-based files are stored in a lockable filing system.

Please note that we de-identify or destroy your personal information when it is no longer needed.

UNSUBSCRIBE OR OPT OUT: If you wish to unsubscribe or opt out of our tailored direct marketing services, we request that you communicate this to us in writing or via the channels we liaised with you. We WILL also ensure that update our record system with your request.

You have the right to access and seek correction of your personal information that is collected and held by Create Careers Pty Ltd. If you have this need, please contact us via the details set out AT THE END OF THIS PAGE. Please note you will have to provide proof of identity, you will also need to be reasonably specific about the information you require. An exemption to when you would not be able to access this information is when we have obtained reference checks that would impact the privacy rights of other people.

Sensitive Information is a special category of personal information under the Privacy Act 1988 (Cth). It is the information or an opinion about you including; membership of a political association, professional or trade association or union, racial or ethnic origin, religious beliefs or affiliations, criminal records, sexual orientation or practices and health information.

As outlined in the Australian Privacy Principles Sensitive Information Act, any sensitive information can, in most cases, only be disclosed with your consent.

USE AND DISCLOSURE OF YOUR PERSONAL INFORMATION

Create Careers Pty Ltd uses and discloses your personal information for the purposes of providing recruitment services. This means your personal information is disclosed at the time of collection or otherwise stipulated within this Privacy Policy.

We do not disclose any of your personal information without your verbal or written consent. The only time that this is dismissed is if it is authorised by the law.

If you choose not to provide information that will assist us in performing our recruitment services, we may be limited in our ability to locate and place you in work.

 THE SECURITY OF YOUR PERSONAL INFORMATION

Your privacy and security is very important to us, whether you interact with us face-to-face, via email, social media sites, the Internet or by the phone, we take many precautions to ensure your personal information is protected against misuse, interference, disclosure and unauthorised access.

All information provided to Create Careers Pty Ltd is stored, transmitted and used in a secure and encrypted environment. In addition to this, we do not endorse any third-party advertisements which may appear on our website.

Our web host uses a number of tools to guard against Cross-Site Scripting (XSS), SQL injections, and other potential vulnerabilities. They also use network hardware from industry-leading vendors to provide protection against intruders, employ a variety of dynamic threat mitigation techniques, and implement measures to protect against denial of service (DoS and DDoS) attacks.

By accessing this website, you comply that you will not introduce any malicious, destructive viruses or code. You are also not permitted to link the Create Careers website to any other website without written permission.

It is important for you to note that there are risks associated with the use of the internet. You should also take the appropriate steps to protect your personal information.

Web Browsing & Analytics: Our website host records and logs page visits to our website. This includes information about your activity on and interaction with the services, such as your IP address, your device, or browser type, the webpage you visited before coming to our site and identifiers associated with your devices. This information enables us to enhance our user experience as we analyse how the services are being accessed and used, and to track performance of the services (focusing on growth overtime, visits, page views and unique visitors).

Cookies We use tools provided by third parties and our web host to collect or view website traffic information (In which these sites have their own privacy policies). Cookies are small pieces of text sent to your browser when you visit a site. They serve a variety of functions, like enabling us to remember certain information you provide to us as you navigate between pages on the services. We also use cookies to provide insights regarding our site performance such as page views, conversion rates, device information, visitor IP addresses and referral sites.

Opting Out: You can set your browser to not accept cookies, but this may limit your ability to use the services.

Technology Access: We use a variety of technology devices such as mobile phones, laptops and tablets to access and store your personal information.

CHANGES TO THIS PRIVACY POLICY

Create Careers Pty Ltd reserves the right to make amendments to this Privacy Policy at any time. This information will be made readily available on our website and will be updated to reflect legislative and technology changes. Any information that we hold about you will be governed by the most current privacy policy. If you have objections to this Privacy Policy, you should not access or use this website.

COMPLAINTS

If you are making a complaint about our handling of your personal information, it should first be made to us in writing.

We aim to acknowledge this as soon as possible and will commit to resolve any complaints within 30 days depending on the nature and contents of the complaint. In certain circumstances, where a resolution cannot be made within 30 days we will respond to your complaint within a practical time frame.

When we receive your complaint we will take the steps to confirm the authenticity and contact details provided via yourself or a third party whom you have authorised to receive information about your complaint. Upon confirmation, we will then acknowledge in writing that we are handling your complaint in accordance with our privacy policy. Further clarification may be required from you in regards to the complaint. We will endeavor to resolve complaints promptly and this will be without prejudice and confidentially.

You can make complaints about our handling of your personal information to Our Privacy Officer at Create Careers Pty Ltd (details listed below).

If the complaint cannot be resolved by means that we propose in our response, you may wish to contact the Office of the Australian Information Commissioner.

CONTACT US

Privacy Officer

M + 61 439 807 947

E: info@createcareers.com.au