Head of Ecommerce
Our client is a leading global, reputable and ambitious eCommerce / retailer. They are on the lookout for a Head of eCommerce to really drive their eCommerce channels for growth and success. In this position you will be across devising the eCommerce strategy, CRO, merchandising / trading the website, product management, app, execution of campaigns, customer journey, CX and on-site search.
To be successful in this position you must have proven success in generating revenue and driving sales / conversions. This is an opportunity to be part of an organisation that truly invests in you and offers perks such as high-performing team, hybrid working, discount across all brands, professional development + more.
This is a permanent, full-time role working in a hybrid environment (2 days office, 3 days remote).
You will have the following skill-set:
Extensive experience in a Head of eCommerce or Senior eCommerce Manager position (working client-side for an eCommerce/retailer)
Highly proficient across eCommerce strategy and execution, including managing the day-to-day operations of our ecommerce platforms, including product management, content updates, and trade optimisation.
Manage the planning and execution of the trade calendar, ensuring promotions are successfully launched onsite.
Ability to inspire, lead and empower teams to deliver
Proven ability to drive significant eCommerce conversions (must have strong CRO, trading / merchandising background)
Product management, UX, UI and app (research only) experience
Utilise tools and methodologies like A/B testing, user experience analysis, and customer journey mapping to enhance website performance and customer satisfaction.
Campaign execution
Monitor and analyse performance of ecommerce platforms, proactively identify opportunities for improvement across marketing channels and platforms to ensure forecasts are met.
Driving customer journeys, CX
On-site search
Understand operational requirements including back-end systems integrating product information management, store data, inventory, dispatch and delivery partner capabilities.
Ability to continually innovate, think strategically, be hands-on and orchestrate team members
Strong analytical and commercial acumen
Strong attention to detail
Relevant tertiary qualification
This is a great opportunity for a candidate who has proven experience generating revenue, results and success. If you are interested in the above, we would love to hear from you!
All we need from you is an updated CV.
W: www.createcareers.com.au
Create Careers is a different kind of recruitment consultancy. We are people that care for people. Yes that means we care about you the talent and you the employer. We are people who believe that honesty, integrity, trustworthiness, reliability, being ethical and respectful to everyone are our greatest assets. Our goal is to work hard to create great relationships, partnerships and friendships and to not treat you as just another company or CV. We strive on actively listening to provide the best service possible, delivered with professionalism, care and enthusiasm. Let's work together to co-create a productive and long-lasting partnership.